JAVA APPLICATION SUPPORT

JOB QUALIFICATIONS

• Programming Language: Java for backend, Javascript for frontend
• 3rd Party Library/Framework: Spring boot
• Java Application Server: Tomcat
• Java Platform: Java 17
• API: Spring Security
• File Transfer: SFTP
• Data Privacy: TLS / VPN / application encryption
• Traffic Policies: TLS / VPN
• Web Services: OpenFeign, Apache Camel
• Message Queues: RabbitMQ, Kafka
• PostgreSQL
• AWS RDS for PostgreSQL
• Kubernetes-based platform
• Cloud Service Provider: AWS
• Cloud Management: AWS
• IntelliJ, VS Code
• JMeter
• Selenium, Postman
• Sonarqube, Trivy, Bright
• JUnit

RESPONSIBILITIES

• Handle incidents and problem tickets, performing root cause analysis and coordinating with support teams.
• Provide second-level support for escalated incidents and conduct code-level investigations.
• Implement workarounds or emergency fixes and use monitoring tools for problem resolution.
• Report software defects for permanent solutions and maintain stakeholder communication.
• Contribute to the application knowledge base and continuous improvement initiatives.
• Conduct regular assessments of system obsolescence and vulnerabilities.
• Analyze risks and develop mitigation strategies in collaboration with relevant teams.
• Coordinate maintenance activities and ensure compliance with security policies.
• Design, develop, and implement application enhancements and fixes.
• Conduct testing for solution stability and provide technical guidance.
• Collaborate with change management for smooth deployment of fixes.
• Develop and coordinate release and capacity planning strategies.
• Monitor application dashboards and conduct capacity assessments.
• Ensure adherence to SLAs and document release and capacity plans.